At CMC, our International Patient Center is dedicated to supporting international patients throughout their entire healthcare journey. From the moment of first contact, our team provides step-by-step guidance, beginning with the collection of the patient’s medical history and relevant test results, which can be submitted via email, fax, or post for physician review.

Once the medical documents are evaluated, our team will reach out to the patient to discuss the next steps.

Our experienced International Patient Services team manages every aspect of the process, starting from airport pickup and interpretation services to the delivery of medical reports, ensuring a smooth, personalized experience from arrival to discharge.

We understand how important it is to feel supported when seeking medical care away from home. Our multi-lingual patient coordinators assist with both travel arrangements and healthcare logistics, offering personalized assistance every step of the way, including:

• Scheduling medical appointments and diagnostic tests
• Providing translation services in multiple languages
• Escorting patients to appointments
• Coordinating with referring physicians
• Assisting with visa procedures, transportation, and accommodation options

To strengthen patient confidence, it is important to highlight that CMC Hospital operates under a larger healthcare group structure, with multiple locations and affiliated services such as laboratories or pharmcies. A brief introduction to VIAN Group, the overarching organization, can also be included in this section to further reinforce the hospital’s credibility and scale.